Contact Information

Our Contact Details

Phone: +1 (904) 439-8271

Mailing Address: 6173 Townsend Rd, Jacksonville, FL 32244, United States

Customer Service Hours

Our customer service hours are:

Monday–Friday: 9:00 AM–12:00 PM and 1:30 PM–6:30 PM.

If you need assistance, please contact us by email or phone during the hours listed above. We do not specify a time zone here because it has not yet been confirmed.

Shipping Coverage

We currently list the United States as our shipping coverage.

For information about order processing, estimated transit times, and shipping terms, please review our Shipping Policy. Order processing generally takes 2–3 business days, followed by an estimated transit time of 7–9 business days after shipment. These are estimates, not guaranteed delivery dates.

How to Contact Us

You may contact us by email at care@oriacoraor.com or by phone at +1 (904) 439-8271 for assistance with:

Product information and general shopping questions.
Existing orders and order status.
Shipping and delivery questions.
Return and refund inquiries.
Order cancellation requests.
Other questions about your shopping experience.

Some requests depend on order status, policy eligibility, or the circumstances of your purchase. Our team will review the information you provide and advise you of the applicable options.

Before You Contact Us

To help us identify and review your inquiry, you may wish to provide:

Your order number, if your question concerns an existing order.
The name or email address associated with the order.
A clear description of your question or issue.
Relevant photographs or supporting information, when reasonably necessary for a product or delivery issue.
Appropriate transaction confirmation, if needed for a payment-related inquiry.

Please provide only the information needed to address your request. Do not send passwords, full payment-card numbers, card security codes, or other unnecessary sensitive financial information by email or phone.

Helpful Policies

You may find the information you need in one of our website policies:

Return & Refund Policy: Review return eligibility, return procedures, and refund conditions.
Shipping Policy: Learn about shipping coverage, order processing, estimated transit times, and shipping terms.
Order Cancellation Policy: Review cancellation eligibility and instructions for orders that have not yet shipped or have already shipped.
Privacy Policy: Learn how personal information is addressed in our privacy disclosures.

Please consult the relevant policy for the applicable terms and procedures.

Thank you for visiting our website. If you have a question or need assistance, we welcome you to contact our customer service team using the details provided above.